£250.00

3-4 Day course

Price displayed is per person

Minimum of three people on a course

Maximum number is dependent on location

Our Care Certificate Training programme provides a complete foundation for individuals starting their career in health and social care.

Aligned with the national Care Certificate standards, this course equips learners with the essential knowledge, skills, and behaviours required to deliver safe, effective, and compassionate care.

Ideal for new starters, care assistants, and support workers, the programme combines theory, practical learning, and workplace application to ensure competence and confidence in real care settings.

This course supports employers in meeting regulatory requirements and helps build a skilled, professional, and person-centred workforce.

The programme covers the 15 Care Certificate standards (excluding the Oliver McGowan Mandatory Training), including:

1. Understand Your Role

• Roles and responsibilities in care settings

• Working as part of a team

• Codes of conduct and duty of care

2. Your Personal Development

• Reflective practice

• Developing skills and knowledge

• Receiving and acting on feedback

3. Duty of Care

• Providing safe and effective care

• Handling concerns and dilemmas

• Whistleblowing

4. Equality and Diversity

• Promoting inclusion

• Challenging discrimination

• Respecting individual differences

5. Work in a Person-Centred Way

• Supporting individual needs and preferences

• Promoting independence

• Care planning and involvement

6. Communication

• Effective verbal and non-verbal communication

• Active listening

• Record keeping and reporting

7. Privacy and Dignity

• Maintaining confidentiality

• Respecting personal boundaries

• Supporting dignity in care

8. Fluids and Nutrition

• Supporting hydration and nutrition

• Recognising signs of poor nutrition

• Safe food handling

9. Awareness of Mental Health, Dementia and Learning Disabilities

• Understanding common conditions

• Supporting individuals with additional needs

• Reducing stigma

10. Safeguarding Adults

• Recognising abuse and neglect

• Reporting concerns

• Protecting vulnerable individuals

11. Safeguarding Children

• Recognising concerns involving children

• Understanding responsibilities

• Reporting procedures

12. Basic Life Support

• CPR and emergency response basics

• Recognising medical emergencies

13. Health and Safety

• Risk assessments

• Moving and handling awareness

• Fire safety and infection control

14. Handling Information

• Data protection and confidentiality

• Secure record keeping

• Sharing information appropriately

15. Infection Prevention and Control

• Hand hygiene

• Use of PPE

• Preventing the spread of infection

• Assessment & Delivery:

• Workbook and knowledge assessments

• Practical observations (where applicable)

• Ongoing competency sign-off in the workplace

• Trainer support and guidance throughout.